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Technical Support Engineer

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  McAfee Software (India) Private Limited is hiring Technical Support Engineer 

Work Experience

2 - 5 yrs


Junior - Executive, Assistant 

Job Function

IT-Software, Embedded Technologies, Desktop Support


Not Specified 



Job Location


Educational Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech


Not Specified

Key Skills

Technical Support, Troubleshooting, Debugging, Product Support

Job Description

Candidate should have 2 to 5 years of experience in providing effective and timely communication to support teams. Inform support teams on technical details of new product versions. Provide technical support to customers on specific products, primarily over the telephone and through email, but may involve some travel. Document issues and enhancements. Maintain knowledgebase and other knowledge transfer systems.

Create and document new remediations and solutions for emerging issues.
Review and contribute to training content. Participate in knowledge- sharing
Knowledge base content creation, forum participation and technical Presentations.
May be expected to work after- hours or weekends as needed for critical situations.


Company Info

McAfee is a global organization with a 30- year history and a brand known the world over for innovation, collaboration and trust. McAfees historical accomplishments are founded upon decades of threat and vulnerability research, product innovation, practical application and a brand which individuals, organizations and governments have come to trust.


Not Mentioned

Contact Number

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E-mail Address

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