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Technical Support / Service Desk Interview on
13/ Jan/ 2018

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  Walk-in Interview for Technical Support / Service Desk @ Microland Limited 

Work Experience

0 - 3 yrs


Junior - Executive, Assistant 

Job Function

IT-Hardware/Networking, IT- Hardware Customer Support, H/W Installation/Maintenance, Network Administration, Troubleshooting





Job Location


Educational Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech


Not Specified

Key Skills

Technical Helpdesk, Technical Support, Desktop Support, IT Service Desk

Job Description

Urgent opening for Technical Service Desk/ Desktop Support Engineers
Job Location - Gurgaon/ Noida
Experience - 6 months to 3 years

Eligblity Criteria:

Candidate should be a Graduate i.e-10+2+3 or 10+3+3 from Affiliated University.
Should have all the set of documents for the company worked-Offer letter, salary slip, Experience letter.
Must have excellent communication skills and willing to work in shifts.

Should be open to work in 24*7 shifts environments
Single Point Of Contact (SPOC) assistance for End User Support
To respond to the incidents /problem/change reported by Customer predominantly through Voice Interaction and also through email, chat and web portal

Take necessary action viz resolves (over phone or remote) or assigns the issue to right assignment group
Monitor the service desk tool for open and pending incidents
Own the incident and provide end to end resolution for the ticket
Log Tickets in the call-logging tool on behalf of users

Interested candidates can come for F2F on below the mentioned venue:
Interview Date: 13th January, 2018
Timings: 9 AM onwards

Venue: Microland Limited
Ground Floor, No. 6 & 7, Palm Court,
Sector 14,, Gurgaon - 122 001
Near: Maharana Pratap Chowk, GURGAON

Interested candidates can reach on Phone:+91 124 6754023

Company Info

Microland is India`s first Hybrid IT Infrastructure Services Provider and a trusted partner to enterprises in their IT-as-a-Service journey. Headquartered in Bangalore, India, Microland has over 3,700 professionals across its offices in India, North America, Europe and Middle East. Microland enables global enterprises to become more agile and innovative through a comprehensive portfolio of services that addresses Hybrid IT Transformation, Workspace Transformation, Service Transformation and end-to-end IT Infrastructure Management. Microland leverages analytics, automation and assurance to deliver reduced TCO, greater IT-Business Alignment and higher SLAs for its customers, through a unique IP built into its service delivery platform.

Microland has been rated amongst the Top 10 Infrastructure Management Providers by Global Services; Microsoft`s Best Indian Infrastructure Partner for the eighth consecutive year; Major Contender in IT Infrastructure Services & Emerging Player in Cloud Infrastructure Services by Everest Group; one of the leading Service Providers in Remote Network & Voice Infrastructure Management Services by Gartner; ranked amongst the Top 20 Global Cloud Computing Companies by CIO Review and the Top 20 Remote Infrastructure Management Vendors by the Black Book of Outsourcing.

Venue Details

Microland Limited, Ground Floor, No. 6 & 7, Palm Court, Sector 14,, Gurgaon - 122 001. Near: Maharana Pratap Chowk, GURGAON

Contact Number

+91 124 6754023

Interview Dates

13/ Jan/ 2018


Employer wants you to contact on the above given information directly and doesn't accept resumes by e-mail..

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