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Semi Technical Support Executive


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  ValueFirst Digital Media Pvt. Limited is hiring Semi Technical Support Executive 

Work Experience

2 - 4 yrs

Level

Junior - Executive, Assistant 




Job Function


Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support, Operations Others


Vacancies



Industry


IT-Software 


Job Location


Gurgaon 


Educational Qualification


BCA/BCS, B.Sc, B.E./B.Tech, Others


Salary


90000 - 150000


Key Skills


Technical / Customer Support, Technical Troubleshooting



Job Description



Minimum Qualifications:

Bachelors degree in Computer Science or related degree or experience in some technical course
Should have excellent and effective communication skills
Referred Qualification: B.Tech/ BCA/ B.Sc
Work Experience: 2- 4 Years

Preferred Qualifications:

Experience in customer handling role
Windows OS, web services, MS office knowledge
Effective problem solving, and analytical skills for troubleshooting and timely resolution
Proactive, independent worker
Proven ability to multitask and manage multiple tasks

Job Responsibilities:

Deliver outstanding customer service experience
Manage customer queries by various communication channels (email, phone)
Troubleshoot customer issues/problems
Implement creative ways to improve our customer relationships
Collaborate with technical team and engineering team to solve technical issues

Job Location: Gurgaon


Interview Date: 7th July 2018
Walk- In Time- 10:00 AM to 03:00 PM

Interview Venue:
ValueFirst Digital Media Private Limited,
B-18, Sector-34, Infocity, GURGAON,
Haryana - 122 001
 


Company Info


Founded in 2003, ValueFirst - Digital Possibilities is the fastest growing digital media company in the country with more than 5 billion digital interactions in a month. ValueFirst is the only company which straddles both internet and mobile to offer digital solutions for in-reach and out-reach of business processes.

Over the last decade, ValueFirst has invested heavily in the development of India`s leading edge multi-modal digital communications platform which allows digital interaction over SMS, Voice, USSD, E-Mail, Internet, WAP, GPRS and 3G networks. We have over 25 million registered users growing to 50 million in the coming years on our online properties. With a focused aim of having the largest opt-in subscriber base in the country on internet and mobile, we are building and acquiring multiple digital properties.
 



Address


ValueFirst Digital Media Private Limited, B-18, Sector-34, Infocity, GURGAON, Haryana - 122 001


Contact Number


0124-4042537


Interview Dates


7/ Jul/ 2018


E-mail Address

Walk-in Interviews Only

Candidates are requesed to come for direct walk-in interview or contact at the above given number!


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