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Technical Support Analyst


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  eClerx Services Limited is hiring Technical Support Analyst 

Work Experience

0 - 2 yrs

Level

Junior - Executive, Assistant 




Job Function


Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support


Vacancies


Not Specified 


Industry


CRM/Call Centers/BPO 


Job Location


Pune 


Educational Qualification


B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech


Salary


80000 - 200000


Key Skills


Technical Support, Hardware (Modems, Routers and Troubleshooting)



Job Description



Candidate should be Any Graduate with or without experience/ Undergraduate with minimium 6 months of experience / freshers can apply. Must have basic knowledge of Hardware (Modems, Routers and Troubleshooting)

Must have good communications skills.
Should ready to work in night shift.
Transport free up to 1 Year in Night shift for Junior Analyst

Job Responsibility:

Reading Operator comments
Checking service status of account in diagnostic tools
Understanding of web technologies and cable setup
Troubleshooting of technical issues related to modems & Routers
Effective communication and close looping with client in case of observation
Updating status in internal as well as client tools


INTERVIEW DATE: 16 June 2018
TIME : 10 am to 2 pm

VENUE:
Eclerx Services Limited
Block 01, 5th Floor, Quadron Business Park Limited,
Rajiv Gandhi Infotech Park, Hinjewadi Phase-II,
Pune - 411 057

Contact Person: HR Sweta Wankhade

Documents Required to Carry for Interview
Copy of your Resume
All Documents


Note: You can also refer this opportunity to your friends.
Basic criteria is EXCELLENT COMMUNICATION Candidates only.

Reference on top of the resume - Sweta Wankhade
 


Company Info


eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world`s leading companies across financial services, cable & telecom, retail, fashion, media, entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India`s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,000 people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. For more information, please visit www.eclerx.com
 



Address


Eclerx Services Limited, Block 01, 5th Floor, Quadron Business Park Limited, Rajiv Gandhi Infotech Park, Hinjewadi Phase-II, Pune - 411 057


Contact Number


Not Mentioned


Interview Dates


16/ Jun/ 2018


E-mail Address

Walk-in Interviews Only

Candidates are requesed to come for direct walk-in interview or contact at the above given number!


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