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Service Desk Executive (Java/ HTML)


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  Teleperformance - BPO is hiring Service Desk Executive (Java/ HTML) 

Work Experience

0 - 2 yrs

Level

Junior - Executive, Assistant 




Job Function


IT-Software, Oracle/Sybase/SQL/DB2, Java Technologies, Desktop Support


Vacancies


Not Specified 


Industry


CRM/Call Centers/BPO 


Job Location


Gurgaon, Noida 


Educational Qualification


B.E./B.Tech


Salary


150000 - 375000


Key Skills


Desktop Support, Java/ HTML Support



Job Description



Excellent opportunity to work with Teleperformance Gurgaon (Tech Support) (Freshers and Experienced Can Apply)

Experience Cloud Service Desk
Salary up to 37K CTC
US Shifts
Both Side cabs

Looking for BE/ B. Techs with 1+ years tech experience in International BPO
Java & HTML knowledge mandatory
5 days working
Excellent English required

Key Responsibilities:

Provide exceptional customer support when communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions. Resolve tickets over the telephone, via email - Analyze customer reported information to identify problems and concerns.

Perform problem research and testing when necessary.
Deliver high quality and timely resolutions to problems.
Initiate follow-up to other service areas when appropriate.
Track and manage resolution of software deficiencies on customer`s behalf.
Successfully answer questions on technical aspects of the software applications.


To fix a slot of Interview Call
Call Call Renuka @ 8171487481
 


Company Info


Oxygent Consulting - Service Provider of Campass Recruitment Consulting, International Recruitment, Permanent Recruitment, Recruitment Process.
 



Address


Not Mentioned


Contact Number


8171487481


E-mail Address


oxygent.consulting001@gmail.com

 


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