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IT Support Engineer (Freshers)


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  Artech Infosystems Private Limited is hiring IT Support Engineer (Freshers) 

Work Experience

0 - 3 yrs

Level

Junior - Executive, Assistant 




Job Function


Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support


Vacancies


20 


Industry


IT-Software 


Job Location


Bangalore 


Educational Qualification


B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech


Salary


200000 - 225000


Key Skills


Technical Support, Trouble shooting, Voice Process



Job Description



Educational Qualification:

UG : BE/ B.Tech (CSE, EEE, ECE, IT, Mechanical, Civil etc.) & B com, BBA, BSC, BCA
PG : MCA, MSC, M.Tech, MBA
Year of Passed Out: 2015, 2016, 2017 Only
No Percentage Criteria (Back logs not an challenge)

Required Skills:

Voice Process,Well Spoken English and Communication Skill Is Mandatory
Good Knowledge on Hardware and OS Skills*
Customer relationship management, Should be able to interact with global customers, Ready to accept Inbound and out bound process

Job Responsibility:

Resolving technical issues (Hardware and OS) from incoming internal or external businesses and end user`s contacts and proactive notification system
Providing excellent customer service support to Global customers during every single interaction
Assisting end users to avoid or reduce problem occurrences
Adding case resolution to Knowledge Management System
Responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical).


Interview Date: 10 March 2018 (Saturday)
Timings: 9.30 AM

Interview Venue:
Artech Infosystems Private Limited
Plot No. 76 - 77, Cyber Park, Block B, 1st Floor,
Electronic city Phase I, Doddathogur Village,
Hosur Road, Bangalore - 560 100

Contact Person- Nawaz Baig N- 9741546763

Interview Process: 3 Rounds

# Group Discussion
# Voice and Accent round
# Face to Face round with client

Training Process-

Candidate has to Under Go for Training for 30 days. (No Charges)
Training will be provided on Technical Skill and Communication Skill
Training will be provided Under Professional Trainers
Post Successful of Training Candidates will be deployed in HP. (Hewlett Packard)
 


Company Info


Artech is a Global Provider of Workforce Solutions & IT Consulting Services. Having our Head Office at New Jersey and other locations are Noida, Bangalore, Pune, Hyderabad, & Chennai. Having global employee strength of 7000+.

 



Address


Artech Infosystems Private Limited, Plot No. 76 - 77, Cyber Park, Block B, 1st Floor, Electronic city Phase I, Doddathogur Village, Hosur Road, Bangalore - 560 100


Contact Number


9741546763


Interview Dates


10/ Mar/ 2018


E-mail Address

Walk-in Interviews Only

Candidates are requesed to come for direct walk-in interview or contact at the above given number!


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