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BCA/ B.Sc/ B.Tech (Freshers - 2012)


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  HCL Technologies Ltd. is hiring BCA/ B.Sc/ B.Tech (Freshers - 2012) 

Work Experience

0 - 1 yrs

Level

Entry Level 




Job Function


IT-Hardware/Networking, IT- Hardware Customer Support, H/W Installation/Maintenance, Network Administration, Troubleshooting, IT-Hardware-Others


Vacancies


Not Specified 


Industry


IT-Software 


Job Location


Noida, Dehradun 


Educational Qualification


BCA/BCS, B.Sc, B.E./B.Tech


Salary


Not Specified


Key Skills


Networking, Network Troubleshooting, Infrastructure Services



Job Description



Candidate should be B.Tech (ECE/ CS/ IT/ E&I/ EEE) /BCA/ B.Sc (CS/ IT/ Mathematics/ Statistics) as basic qualification with Good communication skills. Should have understanding of the Infrastructure Services Business (Knowledge of basic Networking and other technologies)

Manage Customer escalations and providing technical resolutions
Independent troubleshooting within SLA
Adherence to standard operating procedures / work instructions
Ensure quality of ticket closure and queue assignment
 


Company Info


HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India`s original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 71,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms.
 


Address


Dehradun Institute of Technology (DIT) Mussourie-Diversion Road, Makkawala, Dehradun, Uttarakhand-248009. Time: 10 AM to 4PM


Contact Number


Not Mentioned


Interview Dates


15/ Mar/ 2013


E-mail Address

Walk-in Interviews Only

Candidates are requesed to come for direct walk-in interview or contact at the above given number!



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