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Technical Support Engineer


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  Concentrix Daksh Services India Pvt. Limited is hiring Technical Support Engineer 

Work Experience

0 - 5 yrs

Level

Junior - Executive, Assistant 




Job Function


Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support


Vacancies


45 


Industry


CRM/Call Centers/BPO 


Job Location


Chennai 


Educational Qualification


B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech


Salary


350000 - 400000


Key Skills


Technical Support, International Voice Support



Job Description



Qualification - Any Graduate
Experience - 0 to 5 years

Generic & Behavioral Skills -

Ability to work well under pressure with high attention to detail
Ability to proof own work
Good English communication and interpersonal skills
Ability to work in a team or as a single contributor
Adaptability / Flexibility
Ownership and initiative
flexible to work in 24/ 5 Night shift

Requirement -
Knowledge in Networking, Operating systems, Server Technology, Hardware storage & System Securities .

Roles & Responsibilities -
Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA, following internal process & keeping self-updated.


For Interview
Walk-in between Monday to Friday 11 Am to 3 pm to the below venue:

Concentrix Technologies,
5th floor Fortune Fortune Towers,
200 Feet Radial Road,
Kovilambakkam, Chennai - 83.


NOTE - Please Mention `TSE` on the top of your resume.
 


Company Info


A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global business services firm transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction. Based in 25 countries with a staff of more than 70,000 who speak 40+ languages, Concentrix offers industry expertise in 10 industries: Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism.
 



Address


Concentrix Technologies, 5th floor Fortune Fortune Towers, 200 Feet Radial Road, Kovilambakkam, Chennai - 83.


Contact Number


Not Mentioned


Interview Dates


12, 15, 16, 17, 18, 19/ Jan/ 2018


E-mail Address

Walk-in Interviews Only

Candidates are requesed to come for direct walk-in interview or contact at the above given number!


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