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Technical Support Associate (L2)


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  Sutherland Global Services Private Limited is hiring Technical Support Associate (L2) 

Work Experience

0 - 5 yrs

Level

Junior - Executive, Assistant 




Job Function


Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support


Vacancies


50 


Industry


CRM/Call Centers/BPO 


Job Location


Chennai 


Educational Qualification


B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Diploma, Others


Salary


175000 - 375000


Key Skills


Technical Support, International Voice Process, Customer Support



Job Description



We have exciting opportunities for International Voice Process - US Shift (Technical Support) Contact Rumal HR-9597891800

Looking for both Under Graduate/ Post Graduate (in any discipline)
Fresher 2017 passed outs alone and Experienced in International Voice

Candidate must have networking (hands on) experience, especially troubleshooting routers and home networks
Must be knowledgeable in Windows XP, Vista/7, 8 & 10 fundamentals, use and navigation
Must be knowledgeable in Mac OS, use and navigation
Must be knowledgeable in iOS and Android, use and navigation.
Handle inbound queries pertaining the technical issues
Remotely resolving the technical issues

Requirement :

Candidate with prior Voice Process experience for Min 12 months ONLY can apply
Candidates with experience in Customer support / Technical Support can apply
Must be able to communicate fluently in English

Benefits :

Cab facilities (Within the boundary limits)
Excellent Growth
Huge Incentives

No. of Vacancies: 50
Job Location : Chennai


Interview Date :
8th to 12th January 2018 (Saturday & Sunday is off)
Walk-in Time:1 PM-4PM

Venue :
Sutherland Global Services Private Limited
No. 45-A, Velachery Main Road,
Velachery, Chennai.

(Behind Vijayanagar Bus Stand, Opp. Prashanth Hospital)


If interested please contact Rumal (HR) on 9597891800 - Get your interview scheduled before you walk-in
REFERENCE CODE :(MENTION `Rumal HR` ON YOUR RESUME)

Particulars to Carry

Resume
Govt ID Proof
Soft Copy/ Hard Copy of this Posting
 


Company Info


As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining design-thinking insights and data-driven analytics. We complete 43 million transactions a month on a digital backbone that spans 19 countries around the world for more than 120 clients. By implementing winning strategies across entire businesses and customer lifecycles, we re able to accelerate performance and help clients achieve the high-impact outcomes they re looking for.
 



Address


Sutherland Global Services Private Limited, No. 45-A, Velachery Main Road, Velachery, Chennai.


Contact Number


Not Mentioned


Interview Dates


12/ Jan/ 2018


E-mail Address

Walk-in Interviews Only

Candidates are requesed to come for direct walk-in interview or contact at the above given number!


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