KCS India

Technical / Customer Support Associate

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  CRM Services India Private Limited is hiring Technical / Customer Support Associate 

Work Experience

0 - 4 yrs


Junior - Executive, Assistant 

Job Function

Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support




CRM/Call Centers/BPO 

Job Location


Educational Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech


100000 - 275000

Key Skills

Voice Support, BPO/ Customer Support, Technical Support, US Process

Job Description

Candidate should be Any Graduate/ Fresher or with 6 Months experience in Voice support BPO
Technical knowledge of operating system, Computer skills required
Should have excellent communication skills.
Knowledge about MS Office including Excel.

Technical Support knowledge will be an added advantage.
Assist Customers in Resolving queries .
Troubleshooting the queries of US Customers

Must be Open to work in rotational shifts. (24*7 process)
5.5 Days Working
US Shifts

Company Info

We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. When your customers contact you or vice versa, we are there to support them and make sure they have a unique experience with your brand in all channels.


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