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Technical Support - Voice Process


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  Infosys BPO Limited is hiring Technical Support - Voice Process 

Work Experience

2 - 5 yrs

Level

Junior - Executive, Assistant 




Job Function


Operations/Customer Service, Customer Service (Voice), Technical Support


Vacancies


Not Specified 


Industry


CRM/Call Centers/BPO 


Job Location


Bangalore 


Educational Qualification


B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech


Salary


Not Specified


Key Skills


Voice Process, Technical Support, Account Management, IT Service Desk



Job Description



Infosys planning to conduct walk-in interview for Technical Support - Voice Process.

Person must have regular 3 years of Degree (College degree 10+2+3) with at least 3 years of total experience in Technical Support/ Account Management/ BPO industry. Extensive knowledge including installation, configuration and maintenance of Windows OSs. Strong understanding of the use and configuration of Internet browsers, specifically IE and Firefox.

Should have a good working knowledge of Mac
Thorough understanding of the Internet and related concepts.
Must possess a balanced hybrid skill-set which consistently delivers superior support for both technical and non-technical issues.

Must possess superior customer-focused skills which will produce success supporting customers of varying degrees of sophistication and computer literacy.
Must have outstanding written and verbal English communication skills.
Must view customer satisfaction as something s/he personally owns from beginning to end.

Interveiw Date : 28th April 2017 (Friday)
Timngs: 10.00 AM

Venue: Infosys BPO Limited,
#27, SJR towers, Towers 3, J. P. Nagar
3rd Phase, Bannerghatta Road, Bangalore
(Landmark :Near Jayadeva Heart Hospital)

Contact Person : Shashi Gowda

Note: Please mention `DS-Deepika` top of your CV before submit your candidature.

The candidate should carry below mentioned documents in Original:
ID Proof Pan Card, Driving License, Voters ID, Aadhar Card and Passport.

Please take a copy of this to the venue
 


Company Info


Infosys BPO, the business process outsourcing subsidiary of Infosys (NYSE: INFY), is an end-to-end outsourcing services provider. Infosys BPO addresses your business challenges and unlocks business value by applying proven process methodologies with integrated IT and business process outsourcing solutions. The company applies business excellence frameworks to significantly reduce costs, enhance effectiveness, and optimize business processes. The company focuses on integrated end-to-end outsourcing and delivery of result-oriented benefits to our clients through reduced costs, ongoing productivity improvements, and process reengineering
 


Address


Infosys BPO Limited, #27, SJR towers, Towers 3, J. P. Nagar 3rd Phase, Bannerghatta Road, Bangalore (Landmark :Near Jayadeva Heart Hospital)


Contact Number


Not Mentioned


Interview Dates


28/ Apr/ 2017


E-mail Address

Walk-in Interviews Only

Candidates are requesed to come for direct walk-in interview or contact at the above given number!



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