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Technical Support Associate


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  IBM India Private Limited is hiring Technical Support Associate 

Work Experience

0 - 3 yrs

Level

Junior - Executive, Assistant 




Job Function


Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support


Vacancies


Not Specified 


Industry


CRM/Call Centers/BPO 


Job Location


Gurgaon 


Educational Qualification


B.A, BCA/BCS, B.B.A, B.Com, B.Sc


Salary


Not Specified


Key Skills


Technical Support, IT Helpdesk, Techincal Troubleshooting



Job Description



Eligiblity Criteria:

Any Graduate/ Post Graduate can Apply,
B. Tech/ BE Candidates need not apply
Shifts- Yes(24*7 Environment)

Perform problem cause analysis
Resolve routine client problem

As a Technical support associate you would be providing Voice Support to IBM Internal End Users and External Commercial Account clients. The job will require you to handle inbound calls/ emails/ chats regarding technical issues for end users.

How we ll help you grow:

You ll have access to all the technical and management training courses you need to become the expert you want to be
You ll learn directly from expert developers in the field; our team leads love to mentor
You have the opportunity to work in many different areas to figure out what really excites you

Interview Date: 22nd November 2016
Timings: 11 AM onwards

Venue Address

IBM India Private Limited
Sector 39 Unitech Cyber Park, Tower B, 11th Floor,
Near huda City Center Metro Station, Gurgaon

Contact Person - Shweta
Contact Details-01244817514
 


Company Info


IBM India since 1992 provides solutions and services spanning all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.
 


Address


IBM India Private Limited, Sector 39 Unitech Cyber Park, Tower B, 11th Floor, Near huda City Center Metro Station, Gurgaon


Contact Number


0124-4817514


Interview Dates


22/ Nov/ 2016


E-mail Address

Walk-in Interviews Only

Candidates are requesed to come for direct walk-in interview or contact at the above given number!



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