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Technical Support Engineer


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  CONVERGYS India Services Pvt Limited is hiring Technical Support Engineer 

Work Experience

1 - 5 yrs

Level

Junior - Executive, Assistant 




Job Function


Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support


Vacancies


Not Specified 


Industry


CRM/Call Centers/BPO 


Job Location


Pune 


Educational Qualification


B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech


Salary


275000 - 400000


Key Skills


Technical Support, Server Support, Semi -Tech Support



Job Description



We are hiring for Technical Support Engineer. Candidate should be Any Graduate/ Under Graduate with 1 year of documented Technical/ Semi -Technical experience. MCP/ MTA/ MCSA/ MCITP/ MCSE Certified in Windows Server Operating Systems recommended. Internal Students not eligible

Core Competencies/ Skills/ Knowledge :

Strong Problem Solving and Troubleshooting Skills & thinks logically.
Working knowledge of personal computer architecture and network architecture.
Passion for Technology (curious, has desire to learn, doesnt rely on past knowledge, stays on top of latest technologies).

EPS (Server support) operates on callback model where the cases are created for the customers and the engineers talk to the customers . They require assistance with troubleshooting on 2003,2008, 2008r2, SCCM, SCMON, Win XP, Vista, Win7, Exchange 2007, IIS, ISA

Working/ knowledge of Microsoft Windows NT Server and/ or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional
Understanding of Active Directory, DNS, DHCP, System Set up, System Performance and Domain Environment, Boot Process (Backup Process, Types Of Backup, Hyper-V Type 1 & Type 2 , Storage.

Interested candidates can walk-in at below mentioned address from 11am till 5pm
Interview Date: 7th November - 8th November 2016

CONVERGYS India Services Pvt Limited
RMZ Westend, Near McDonalds/ Reliance Mart,
Aundh, Pune - 411 007
 


Company Info


Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare, technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated. Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs.
 


Address


CONVERGYS India Services Pvt Limited, RMZ Westend, Near McDonalds/ Reliance Mart, Aundh, Pune - 411 007


Contact Number


Not Mentioned


Interview Dates


7, 8/ Nov/ 2016


E-mail Address

Walk-in Interviews Only

Candidates are requesed to come for direct walk-in interview or contact at the above given number!



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