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Technical Support Engineer


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  HCL Technologies Ltd. is hiring Technical Support Engineer 

Work Experience

1 - 4 yrs

Level

Junior - Executive, Assistant 




Job Function


IT-Hardware/Networking, IT- Hardware Customer Support, CCNA/ CCNP, H/W Installation/Maintenance, Network Administration, Troubleshooting, IT-Hardware-Others


Vacancies


40 


Industry


IT-Hardware/Networking 


Job Location


Noida 


Educational Qualification


BCA/BCS, B.Sc, B.E./B.Tech, MCA/PGDCA, MCM/MCS, Others


Salary


Not Specified


Key Skills


Technical Support, IT helpdesk, Service Desk, Networking



Job Description



Candidate should be Any Graduate with 1 to 4 years of experience in Technical Service desk or technical call center. Phone support experience necessary. Disciplined, systematic problem solving skills required. Should have hands-on work experience with the following:

Windows Operating systems
Clients: Windows7, Windows Vista, Windows XP, Windows 2000
Servers: Windows 2000, Windows 2003, Windows 2008,
Knowledge of Active Directory, Exchange 2003/ 2007

ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center
User account creation for Active Directory, Exchange Mailboxes, Distribution lists
Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools

MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
Internet browsers (e.g. Explorer, Chrome, Firefox),
VPN and remote dial-in users

Support for laptop, desktops, and printers
PDA and blackberry support
Others: Adobe Acrobat and other common desktop applications like WinZip, etc.

Preferred Location -
Noida, Gurgaon, Chennai, Bangalore, Hyderabad & Pune

How to Apply: Do not wait for call letter, Walk-In to the below mentioned venue if you find yourself suitable.

If your experience is relevant can kindly Walk -In directly to venue location for interview :
Or can send your updated resume at sonam_chawla@hcl.com
Or can call at 8800500765

Venue: HCL Technologies Limited
B-39 , TOWER-B, 4th FLOOR, SECTOR- 1 , NOIDA,
Nearest Metro Station- Sector-15 -Noida

Timing - 10 AM- 4 PM
Contact Person -Sonam

Number of Rounds:

Grammar Written Test
Voice and Accent Round
Technical Online Test
Technical Round

Documents are to be carried :( Mandatory )

Hard Copy of your updated Resume.
Any photo ID proof ( photo states copies ) and 2 passport side photographs.
Invitation call letter or copy of this mail.

Write on top of your resume `Sonam"` and for which skill set and Level you are there for an interview. For any query reach me at 8800500765
 


Company Info


HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India`s original IT garage startups, the HCL enterprise currently comprises of three companies in India - HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL"s offerings span a wide range of software and hardware services and solutions including R&D, technology services, enterprise and applications consulting, Remote Infrastructure

Management, IT hardware, systems integration, distribution of technology and telecom products. A new entrant in healthcare, HCL aims to provide innovative medical services, products and training to meet the growing demand for quality healthcare in India.
 


Address


HCL Technologies Limited, B-39 , TOWER-B, 4th FLOOR, SECTOR- 1 , NOIDA, Nearest Metro Station- Sector-15 -Noida


Contact Number


8800500765


Interview Dates


2, 3, 4, 5/ Dec/ 2015


E-mail Address

Walk-in Interviews Only

Candidates are requesed to come for direct walk-in interview or contact at the above given number!



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