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Technical Support Associate


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  Sony India Private Limited is hiring Technical Support Associate 

Work Experience

0 - 1 yrs

Level

Entry Level 




Job Function


Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support


Vacancies


40 


Industry


CRM/Call Centers/BPO 


Job Location


Delhi 


Educational Qualification


B.E./B.Tech


Salary


Not Specified


Key Skills


Customer Care, Outbound/ Inbound Calling, Technical Voice Process



Job Description



We have an urgent requirement in our Customer Care department at Sony (on Third Party Payroll) for Hindi, English and Malayalam language. Candidate should have Technical Background (B.Tech/ BE) with good communication skills.

Key Responsibilities-

Will be responsible for taking/ making calls of the customer
To manage escalated customers of Sony
Troubleshooting of Sony products over phone
Punching the calls in software


Interview Date: 10th September 2018,
Timings: 10:00 AM to 12:00 Noon

Interview Venue:
Sony India Private Limited
A-18, Mohan Co-operative Industrial Estate,
Mathura Road, New Delhi-110 044

Nearest Metro Station - Sarita Vihar
 


Company Info


We are a Japanese multinational conglomerate corporation headquartered in Tokyo, Japan. Our diversified business includes consumer and professional electronics, gaming, entertainment and financial services. We are one of the leading manufacturers of electronic products for the consumer and professional markets.

Sony Corporation is the electronics business unit and the parent company of the Sony Group, which is engaged in business through its four operating segments " electronics (including video games, network services and medical business), motion pictures, music and financial services. These make Sony one of the most comprehensive entertainment companies in the world. Sony`s principal business operations include Sony Corporation (Sony Electronics in the U.S.), Sony Pictures Entertainment, Sony Interactive Entertainment, Sony Music Entertainment, Sony Mobile Communications (formerly Sony Ericsson) and Sony Financial.
 



Address


Sony India Private Limited, A-18, Mohan Co-operative Industrial Estate, Mathura Road, New Delhi-110 044


Contact Number


Not Mentioned


Interview Dates


10/ Sept/ 2018


E-mail Address

Walk-in Interviews Only

Candidates are requesed to come for direct walk-in interview or contact at the above given number!


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