KCS India

IT Service Desk / Technical Support Interview on
12, 13, 14, 15, 16/ Mar/ 2018


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  Walk-in Interview for IT Service Desk / Technical Support @ Diebold Nixdorf India Private Limited 
 

Work Experience

1 - 5 yrs

Level

Junior - Executive, Assistant 






Job Function


Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support


Vacancies



Industry


IT-Software 


Job Location


Hyderabad 


Educational Qualification


B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech

Salary

100000 - 300000


Key Skills


Service Desk, IT Helpdesk, Technical Support, Technical Helpdesk



Job Description



Candidate should be Any Graduate/ Post Graduate with excellent technical skills and ability to support Microsoft Windows XP, 7, 8 & 10 desktop infrastructure, Microsoft Office suite, and common printer issues. ( MAC OS will be add-on)

McAfee Endpoint Security (ENS) - Installation and Troubleshooting
McAfee Endpoint Encryption - Machine Recovery/ User Recovery
Basic technical skills and support capabilities in troubleshooting Mobile Phones.
Android & IPhone (Email Configuration, VPN configuration, APN etc.)

Preferred if already have knowledge on Mobile device Management tools like Mobile Iron, Air watch Etc.,
Basic technical skills and support capabilities for Windows Server Infrastructure
Understanding file permissions, access levels, Domain Controllers, Active Directory, and SharePoint.
Basic technical skills and support capabilities for troubleshooting client network issues.
Understanding DHCP, DNS, and Wi-Fi, VPN related issues.

Must have basic technical skills and support capabilities on Exchange outlook Related issues.
Configuration, Installation, Troubleshooting Outlook profiles, Calendars, Mailbox etc.
Basic knowledge on support capabilities for virtualization technologies Citrix Preferred
Basic Knowledge on ITIL, Incident Management, Handling first level of Major Incident Management
Support capabilities on Password Management for intranet & Enterprise applications.
Any Ticketing tools like HPSM, Remedy etc.,


Walk in Timing: 12.30 pm to 2.00pm
Monday to Friday

Venue details :
Diebold Nixdorf India Private Limited
9th Floor, Vega Building, The V-Ascendas IT Park, Plot No 17,
Software Units Layout, Madhapur, Hyderabad - 500 081
Before Inorbit Mall
 


Company Info


Diebold Nixdorf is the world leader in providing integrated self service solutions with expertise in providing superior security systems and services. Diebold Nixdorf was founded when Diebold Inc. merged with Germany`s Wincor Nixdorf in 2016. Diebold Nixdorf is A NYSE listed (DBD) American financial self-service, security and services corporation internationally engaged primarily in the sale, manufacture, installation and service of self-service transaction systems (such as ATMs), electronic and physical security products (including vaults and currency processing systems), software and related services for global financial and commercial markets.

Currently headquartered in the Akron-Canton area with facilities in nearby Green, in 1921 Diebold sold the world`s largest commercial bank vault to Detroit National Bank. Diebold has since branched into diverse markets, and is currently the largest provider of ATMs in the United States. Diebold Nixdorf employs more than 24,000 employees in more than 90 countries across the world. With its network of 68 offices throughout India, Diebold Nixdorf services the largest installed base of ATMs in India.

 

Venue Details

Diebold Nixdorf India Private Limited, 9th Floor, Vega Building, The V-Ascendas IT Park, Plot No 17, Software Units Layout, Madhapur, Hyderabad - 500 081


Contact Number


9642990288


Interview Dates


12, 13, 14, 15, 16/ Mar/ 2018

Instructions

Employer wants you to contact on the above given information directly and doesn't accept resumes by e-mail..

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