KCS India

Technical Support Associate Interview on
12, 13, 14, 15, 16/ Mar/ 2018


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  Walk-in Interview for Technical Support Associate @ CONVERGYS India Services Pvt. Limited 
 

Work Experience

0 - 5 yrs

Level

Junior - Executive, Assistant 






Job Function


Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support


Vacancies


20 


Industry


CRM/Call Centers/BPO 


Job Location


Pune 


Educational Qualification


BCA/BCS, B.Sc, B.E./B.Tech, Diploma

Salary

400000 - 800000


Key Skills


Techincal Support, Troubleshooting, Desktop Support, Technical Service, Voice Process



Job Description



Qualification/ Skills :

Graduate (Technical-BE/ BCS/ BCA/ BSc (IT)) Freshers or -Undergraduate candidates with 6 months of experience can apply.
Highly Proficient in Computer Hardware, Software and basics of Networking.
Ability to demonstrate strong analytical, problem solving and multi- tasking skills.
Must be a Team Player.

Roles & Responsibilities:

Troubleshooting / fixing desktops, portables and peripherals for consumers.
Real Time Technical Support with Excellent written / phone etiquette skills.
Demonstrates initiative and good judgment in resolving issues effecting customer satisfaction.
High level of Initiative and extremely motivated. Ability to work in a high-pressure environment.
Must have good knowledge of Laptops/ Desktops and peripherals.

Financial Service Agreement: Financial Service Agreement (Mandatory) for 12 months.
Hardware, Networking and Software Level Troubleshooting
Good verbal English and Hindi communication
Job Location: Pune


HURRY!! You can WALKIN @ CONVERGYS PUNE- Aundh between 12th Mar and 16th March `2018 (Time: 11:30 am to 5:00pm)
Please mention the job code as `SABA CVG B`lore`on your resume while applying for the walk-in interview

Address:
Convergys, RMZ West End, DP Road, Near Reliance Mart / McDonalds, Aundh, Pune - 411007
Call SABA- 9886210024
Email- Amreen.Sabha@convergys.com
 


Company Info


Convergys is a global leader in customer management. Our talented and dedicated team serves leading household brands in industries such as communications, retail, healthcare, technology, financial services, and government. Convergys is passionate about delivering world class customer service each and every day. We understand that our clients have individual business needs, and that customer service in an increasingly multi-channel environment can be complicated. Our 30+ years of experience and unique mix of Agents, Analytics, and Technology allow us to expertly guide our clients as they balance their priorities to grow revenue, improve customer satisfaction, and reduce costs.
 

Venue Details

Convergys, RMZ West End, DP Road, Near Reliance Mart / McDonalds, Aundh, Pune - 411007


Contact Number


9886210024


Interview Dates


12, 13, 14, 15, 16/ Mar/ 2018

Instructions

Employer wants you to contact on the above given information directly and doesn't accept resumes by e-mail..

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