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Technical Support Associate Interview on
5, 6/ Mar/ 2018


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  Walk-in Interview for Technical Support Associate @ HCL Technologies Limited 
 

Work Experience

0 - 5 yrs

Level

Junior - Executive, Assistant 






Job Function


Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support


Vacancies



Industry


CRM/Call Centers/BPO 


Job Location


Noida 


Educational Qualification


B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Diploma, Others

Salary

150000 - 250000


Key Skills


Technical Support, Trouble shooting, International Voice Process



Job Description



Eligibility Criteria -

Qualification : Any Graduate / Under Graduate
Experience: Minimum 6 months chatting experience is mandatory
Working days - 5 days / Rotational week offs.

Candidate should have good Analytical and Interpretation Skills
Must have good communication and comprehension skills
Keen eye for details. Answer all CHATS as per process flow procedure
Adherence to process to ensure high quality and customer service.

Follow escalation procedures for issues uncontrollable at agent level
Should be flexible to work on Weekends and in a 24*7 environment
Need 30 WPM with 85% accuracy, Ability to handle multiple chats.
Handling and solving Customer problems.

Salary - Upto 2.50 LPA (Based on you exp. & last drawn CTC)
Shifts - Night shift**
Job Location - Noida


Interview Date: 5th & 6th March 2018
Walk-In Time - 11 am - 4 pm

Venue -
HCL Technologies Limited,
A-22, Sector 60, Noida

Contact Person - Pooja Srivastava


DO CARRY - CV, PHOTO, ID PROOF
Note - Please do not carry Laptop or any other storage device.

Feel free to refer your friends or colleagues for the openings.
 


Company Info


HCL Technologies Limited is an Indian multinational IT services company, headquartered in Noida, Uttar Pradesh, India. The company has offices in 34 countries including the United States, European countries like France and Germany, and Northern Ireland in the United Kingdom. As of May 2017, the company, along with its subsidiaries, had a consolidated revenue of $7.0 billion.
 

Venue Details

HCL Technologies Limited, A-22, Sector 60, Noida


Contact Number


Not Mentioned


Interview Dates


5, 6/ Mar/ 2018

Instructions

Employer wants you to contact on the above given information directly and doesn't accept resumes by e-mail..

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