KCS India

Technical Support Executive Interview on
29, 30/ Nov/ 2017

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  Walk-in Interview for Technical Support Executive @ Sutherland Global Services Pvt. Limited 

Work Experience

1 - 5 yrs


Junior - Executive, Assistant 

Job Function

Operations/Customer Service, Customer Service (Voice), Customer Service (Web), Technical Support




CRM/Call Centers/BPO 

Job Location


Educational Qualification

B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Diploma


275000 - 450000

Key Skills

Technical Support, Network Support, Hardware Support, Troubleshootimg

Job Description

Person must have a Bachelors Degree or Diploma within the IT field, or equivalent having at least one (1) year of experience in a call center handling Customer service and technical support queries Must have networking (hands on) experience, especially troubleshooting routers and home networks. Must be knowledgeable in Windows XP, Vista/7, 8 & 10 fundamentals, Mac OS use and navigation. Any related certification such as CCNA/MCSE/N+/A+ is an added advantage

Must be knowledgeable in iOS and Android, use and navigation Must be familiar with common IoT devices
Must be experienced with common peripheral configuration Ability to troubleshoot common computer issues (Networking and Operating System Related) Ability to troubleshoot common applications. Ability to setup and troubleshoot Home Networking Setting up internet access, sharing and access controls, firewall configuration etc.
Must be experienced with setting up and syncing smartphones and tablets. Must be knowledgeable in the use of various Internet web browsers (e.g. Chrome. Firefox, Internet Explorer, Edge)
Must have experience in general MS Office application use and support

Must be familiar with Windows and OSX file systems
Must be knowledgeable in navigating and modifying the registry Malware detection and remediation experience is preferred.

Interview Date: 29th November - 8th December
Time: From 11 AM onwards

Sutherland Global Services Private Limited
45 A, Velachery , Vijayanagaram - 600 042
Landmark - Opposite to Prashanth Hospital Near Vijayanagaram Bus Stop

Contact HR - Pavithra (8939113038)

Company Info

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to healthcare, achieve greater agility through transformed and automated customer experiences.

For over 30 years, we ve been delighting customers through better process. From the very beginning, it s all we ve done. In fact, our very first dollar came from process consulting. Three decades later, we have 120 clients from the Fortune 1000, and complete 43 million transactions a month on a digital backbone that spans 19 countries around the world. Sutherland`s process transformation services innovate at the intersection of business and technology to transform processes that realize our client`s vision. We are experts in accelerating performance and achieving high-impact outcomes through winning execution strategies across the entire business and customer lifecycle.

Venue Details

Sutherland Global Services Private Limited, 45 A, Velachery , Vijayanagaram - 600 042. Landmark - Opposite to Prashanth Hospital Near Vijayanagaram Bus Stop

Contact Number


Interview Dates

29, 30/ Nov/ 2017


Employer wants you to contact on the above given information directly and doesn't accept resumes by e-mail..

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